There's a founder we think about often. She'd invested a couple of lakhs on a rebrand eighteen months before we spoke. New logo. New colour palette. A 47-page brand guidelines document her team was proud of. A launch video that looked expensive. And yet, her sales team still couldn't explain what made the company different. Her website converted at under 1%. Every investor meeting ended with some version of "can you clarify your positioning?" Customers loved the product but c